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Easy Use & Management Ultimate Productivity Applications for UC |
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Brochure Download |
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eWings ComAssistant integrates multiple IP Communication applications in a single platform. It provides 24x7 non-stop services to enhance enterprise employees’ productivity, mobility and customers’ service quality in a friendly and efficient way. In addition, it supports the state-of-art Automatic Speech Recognition (ASR) and Text To Speech (TTS) technology to provide better user friendly interface. It is the ultimate solution for business communication as well as one of the most worthy investments for enterprises. |
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 PUC Applications of CA |
Premium Applications of CA |
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Benefits and Differentiation
1. Multiple UC applications to enhance user’s productivity, mobility, customer service quality and reduce operation cost.
2. Unified web based user & management portal and database is simple & easy for use, operation, administration and maintenance.
3. Modularized system architecture is flexible and scalable to meet enterprise requirement in all time.
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Multiple applications in one box are excellent for small & medium enterprises.
5. Support HA architecture to ensure system reliability and large capacity requirement.
6. Support partition feature to enable hosting service by service providers.
7. Support integration and authentication of LDAP including MS Active Directory, Cisco CallManager DC Directory, Lotus Domino and Open LDAP.
8. Support sync personal address book with Outlook, Outlook Express and Lotus Notes.
9. Speech/Data/Voice converged solutions to enhance customer and user experience.
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System Specification
1. eWings CA standard server supports up to 500 users of PUC applications and stackable for expansion.
2. More powerful server is optional for larger capacity in one box.
3. Support HA architecture for large enterprise.
4. Support SIP, TAPI & JTAPI VoIP protocols.
5. Built in W3C VoiceXML 2.1 complied IVR - eWings NetVoice. It is easy to integrate with enterprise backend database and applications by web development tools (ASP, PHP, JSP and CGI).
6. Support multimodal Speech/Data/Voice converged applications by eWings patented IVDR (Interactive Voice & Data Response) platform.
7. Support multiple integration interfaces: Database (ODBC/JDBC), Directory Service (LDAPv3), TCP\IP Socket,Serial Port (RS-232), Email (POP3). |
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Web Management Interface
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Deployment Architecture
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